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Privacy & Security

PRIVACY POLICY


Online Purchases
At FamousRose.eu we take your privacy very seriously so we always treat sensitive information with utmost care and discretion. When processing an order, we need to know your name, address, phone number, email and credit card information. This information is necessary to process your order and to keep you updated on your shipping status. The information regarding the recipient of the package is also considered private information and is only shared with the courier company for delivery purposes.

Your IP Address
Your IP address is a unique identifier we use to help diagnose problems with our server and to administer our web site tracking. We also use your IP address to help identify you when you make repeat visits to our site, keep track of your shopping cart contents.

Cookies
FamousRoses.eu uses a feature on your Internet Web browser called a "cookie." A cookie is a small piece of information stored on your hard drive. It assigns a unique identification number to your computer and helps us maintain your preferences to provide a more personalized experience for you. FamousRoses.eu uses cookies to keep track of your shopping cart and to tell us whether or not you have visited our site before. We also collect non-personally identifiable information, such as anonymous session numbers, with them.

Personal Information
FamousRoses.eu does not house or collect any personal information about you unless you knowingly and willingly provide it.

Membership Registration
FamousRoses.eu has a registration process through which you voluntarily sign up to access the members-only features of our Website. During the registration process, we ask for your name, email address, your age range and your ZIP code. Also, to make sure that nobody else can access our members-only features using your name or ID, we ask that you create a unique username with a password.

Newsletter Subscription
When you subscribe to our FREE newsletters, we ask for an email address to send them to. You may opt out of receiving future mailings or cancel your subscription(s) at any time.

Contests and Promotions
When you enter a contest or take part in a promotion, we may ask for your name, mailing address and email address. We need this information in order to notify our winners and, when applicable, ship the winners' prizes.

Disclosure of Information to Outside Parties
FamousRoses.eu does not share, release or sell private information with any other party or sell it to any third party. The email address you provide to us is only used to send occasional newsletters about our products and services and only if you give us your permission to do this.

Third Parties on our Website and Our Advertisers’ Websites
In order to allow Third Parties and our Advertisers to reach the best inventory online, we work with third party advertising companies (our “Advertising Partners”) to help us recognize you and serve relevant advertisements to you when you visit a website or online service in their network. We also work with Advertising Partners who help us recognize you across different devices in order to show you relevant advertisements. Our Advertising Partners may collect information about your activities on our website, our Advertisers’ websites, and other websites or online services in their networks. We also work with third party companies to assist us with website analytics such as evaluating the use and operation of our website so that we can continue to enhance the website and our services.

Children's Guidelines
FamousRoses.eu does not knowingly collect personally identifiable information from children under the age of 18. We encourage parents and legal guardians to monitor their children's Internet use. Also, we strongly encourage parents to help us enforce our privacy policy by instructing their children to never provide personal information on this site without permission.

Subscribe / Unsubscribe
FamousRoses.eu provides its users the opportunity to opt out of receiving communications from us. If you would like to cancel your registered membership, remove your information from our database and not receive future communications from us, you simply need to email your request to office@famousroses.eu


SECURITY POLICY

Credit card information is the most sensitive information you provide to us and in order to protect your privacy, we do not store credit card information on our server. Credit card processing is done on a highly secure server, owned by 2Checkout.com, the authorized retailer of goods and services provided by FamousRoses.eu.

Payment for the online transactions is done on a highly secure server, using the most advanced secure socket layer (SSL) encryption technology, provided by Thawte, the world leader in website security.

The payment server is owned by 2Checkout.com, the authorized retailer of goods and services provided by FamousRoses.eu. For privacy reasons, we do not see, store or retain any credit card or billing information on our server. This is why you will be required to retype this information every time you are placing an order.